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As far as reliability, consider this. In our store the display sets are on 24 hours a day 7 days a week and 364 days a year. That is over 61,000 hours of operation. At 2000 hours per year (about 5 or 6 hours per day) that is equal to some 30 years of operation. It is rare that we have any set completely fail, but it does happen on occasion. We reset the display usually once a year with maybe an update at 6 months. Now while the quality of the sets is not what it was years ago, the reliability is still better than you might expect. Of the lcd and plasma sets that do come back, it is mostly sets like the Polaroid, Emerson, low end stuff. We do not see many of the Samsung, Sanyo, Vizio sets returned. We sell a lot of tv's over the course of a year.
Bill R
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