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I was working at Sears when the Brand Central idea began around 1991. I was there for 4 years. All we did was run from point A to point B and try to do as many service calls in a day that the district scheduler (100 miles away in Charlotte, NC) would send us. They couldn't even account for where the mountains are. I'm in western NC, and there are plenty of mountains!!!
As for MA's I condemned an early '70's Welles-Gardener built Sears set one day that had been under an MA from the beginning. She got a brand new cheap Sanyo built set for all that loyalty. It made me sick, but what could I do?
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06-09-2006, 07:15 PM
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