Electricity in U.S.A. households (and not only there)

[old_tv_nut]

A stated above, I have two independent HVAC units, one for upstairs and one for down. They are both installed in the attic, and use gas for heating. The good thing is that the house can be made bearable by one while the other is down for repair. The bad thing is that the peak demand when both ACs randomly run at the same time disqualifies me for limited demand rates. Even though demand is recorded by the electric meter, this info was not accessible to first line customer service - they had to refer me to the engineering department to call me back a few days later and tell me the peak demand on my account and determine that switching to demand-limited service might actually cost me more overall with penalties for exceeding the limit.

I have a 200 amp panel with nine open slots out of 40 total.

Since we have buried utilities here, I have no idea what the transformer ratings or homes per transformer are.