I too have read that he was a "calm, soft spoken man" and was highly respected by employees and was not arrogant. I believe his father, Paul was much the same way and had trust in engineers visions to lead the company. With support like that up at the top, it promotes a very positive atmosphere which trickles down and I believe that is why they were so successful as a leader in electronics. I went to an estate sale of a former Motorola engineer and in his papers, I found various notes and congratulatory letters written and signed by Bob Galvin. Those were neat to find and saved them.
As far as unionization at Motorola goes, I believe all hourly employees such as assembly workers in the chicago area were all under a branch of the IBEW. Salaried workers typically were not unionized, which was typical for most businesses.
Here's an article written about him in the washington post when he passed:
https://www.washingtonpost.com/local...dkL_story.html
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