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ALL I will add here is:
Around 1998, I started replacing Zenith CRTS on the newest sets under warranty with Zenith replacements that came from Chicago in Zenith boxes.
Often, these replacement tubes would die within a few weeks or months.
The WORST was the sets that would kill the chassis when the CRT shorted out. For a while, Zenith replaced the modules, but after that, they started requiring component level repairs, which did me no good, as I was a one-man shop, and couldn't spend a bunch of time on them. Sometimes it was fun to try and figure out what had died on the chassis... it was never the same problem more than once or twice.
At one point, I had 20 Zenith sets with bad CRT's sitting in the shop waiting for the warranties to be approved for repair by the Company. Sometimes, it took weeks for this to happen. I really got tired of being growled at by the set owners as to why it was taking so long.... THEN, when UPS would come by with a load of CRT's in boxes for me, I had no place to put them. Talk about no extra space! I stacked new CRT boxes in my office for several months.
I'm so glad I dropped Zenith for warranty work. The Philips and NAP sets were more than enough at the time, along with those wonderful RCA sets with the integral tuner on the chassis (CTC175 and up)
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Bruce
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