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Zeno, You brought back a memory I forgot about. Customers getting used to a crappy set/CRT. We'd get a set in for repair, and on occasion, do a "tune-up". We could get that set looking about like it did when new, and we had a few people that complained! Another memory... My grandpa always carried a roll of paper towels and Windex in the service van. You'd be surprised on some of the calls we'd get for a dark or blurry picture were cured by cleaning the tube. (mainly smokers sets)
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