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Definitely true. I remember, as a S0NY Authorized Service center we were deluged with the slim-line front load SL-2500 VCRs, that half of them couldn't rewind a tape back to the beginning from the worn out drum and stiction drag on the tape, would stall out, stop. I think the other half had broken plastic FL drive shaft gears. Sony came up with a kit that had metal gears. Like it should have been in the 1st place.
I recall the little half-load arm in a 1981 Panasonic NV-8500 VHS editing machine, to pull the tape up against the ACE head for the CTL pulse track in FF-REW for the time counter. Then the half-load arm started showing up in consumer VCRs with real time counters a year or two later.
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