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Sounds like a shop around here that made their money off of up front check-out fees. They'd charge a high up front check out fee and keep the set while making up some story about the parts being NLA, etc. Someone I know went thru that and after several months of excuses, he demanded his set. It was buried in a pile of other sets; but, he refused to leave without his TV. He took the set to someone who was running a small shop as a sideline business (this happened before I knew him) and he had the set going within 30 minutes. It appeared that the first shop didn't even pull the back.
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