Quote:
Originally Posted by HiFiCanada
...call a company with there automated machine, it will say if you have a rotary phone please stay on the line while a customer service rep will help you, try this, keep pushing the zero button,thanks to the rotary you ewill get the rep.
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Many utility companies and government agencies around me have discontinued forwarding your call if you do not or can not push a touch-tone button. While it takes no money and the slightest effort to enable a phone system to accommodate callers with rotary or pulse-dial phones, the number of people who have standard home telephone service has decreased, and will continue to do so through attrition - do you think these younger people who have been using cell phones most or all of their lives now are going to bother with a regular old phone from Ma Bell?