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From your attached pictures, it doesn't look like the classic pincushion. It looks to me that the horizontal size is not correct.It looks like underscan. I'm surprised that the repair facility couldn't see this.I'm also at a loss as to why it's video input only. Are both pictures from a video source or is the first pic the TV mode?
Sonys have a service menu that can correct/adjust for geometry.You can increase the width of the picture and that might correct what you're seeing,but that adjustment is global across all inputs.I don't think this is the solution,however.
Can you state why the repair facility couldn't deal with this issue?
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