rcaman
01-20-2003, 05:54 PM
had a new rca 52" wide screen brought in today. thomson has a toll free number that you call for techinal assistance. well i called them. the set woul power up then shutdown then power up anain 3 times. guess what they dont know one thing about these hdtv sets. he said we are still learning ourselves. they give instructiong to call from the customers home hell what are you going to tell the customer. the company can build them but dont know shit about repairs. it turns out the convergence power supply is dead he couldnt even tell me to check that. so i called back to see if the board is a componet replace item or order a new one. i stayed on the phone on hold for over 30 minutes just hung up and ordered one. we also have a new 61" hdtv bad out out of the box.
turned red with retrace they told me to replace the red tube and crt board. guess what backordered till march. i also hear the other brands are not worth a crap either. these sets are full of smd capacitors. will they last as long as the crt,s i dought it.. steve
turned red with retrace they told me to replace the red tube and crt board. guess what backordered till march. i also hear the other brands are not worth a crap either. these sets are full of smd capacitors. will they last as long as the crt,s i dought it.. steve