View Full Version : Toshiba's famous 30-month (2 1/2 year) warranty: Was this the longest available?


waltchan
08-16-2011, 05:58 PM
Toshiba once offered a standard 30-month (2 1/2 year) labor and part warranty on all televisions made in the 70s and 80s, according to a magazine ad I found on eBay. Is this true? Was Toshiba's TV warranty the longest in the industry?

http://cgi.ebay.com/170413555745

Did Toshiba's "Cool-R-Power" chassis really run cool and last very long, or was this a marketing gimmick? What were the common problems you found when customers brought in the "Cool-R-Power" chassis to you back then?

Electronic M
08-16-2011, 07:31 PM
I seem to recall that Curtis Mathes had a 4 year warranty.

waltchan
08-17-2011, 12:19 PM
I seem to recall that Curtis Mathes had a 4 year warranty.
Yeah, I know that. But we are comparing with other Japanese TV makers.

andy
08-17-2011, 01:37 PM
...

old_tv_nut
08-17-2011, 02:18 PM
Toshiba once offered a standard 30-month (2 1/2 year) labor and part warranty on all televisions made in the 70s and 80s, according to a magazine ad I found on eBay. Is this true? Was Toshiba's TV warranty the longest in the industry?

http://cgi.ebay.com/170413555745

Did Toshiba's "Cool-R-Power" chassis really run cool and last very long, or was this a marketing gimmick? What were the common problems you found when customers brought in the "Cool-R-Power" chassis to you back then?

I suspect that transistor chassis gave a lot of marketing departments ideas about touting how cool they were (compared to tubes, of course), whether they were cool compared to other transistor chassis or not.

TerrySmith
08-18-2011, 09:12 AM
I remember Curtis-Mathes had a 5 year warranty in the late '70s - early '80s. Those were actually cheap junk TVs with a warranty as a sales gimmick.

As Chris Farley once said: I can take a dump in a box and mark it guaranteed!

ChrisW6ATV
08-19-2011, 02:11 PM
Curtis Mathes had that four-year warranty, but it was only for parts if I remember right. You only got whatever labor warranty your dealer gave you (or sold to you).