[vortalexfan]

Greetings everyone today I picked up from a local computer store a couple of used tablets (an Amazon Fire Tablet, an Insignia 10.1" tablet and an iView 10.1" tablet) and I got the Amazon Fire Tablet up and running using a hard reset (these were previously used tablets) and the Insignia Tablet was bricked (there is no operating system on it currently, but its supposed to be an Android device).

Now for the subject of the thread, the iView tablet is fully functional but it has a lock pattern on it from the previous owners and I'm trying to do a hard reset on the unit so I can get it back to factory settings again (so I can set it up with my own settings) and for some reason whenever I try to do a factory reset (pushing the power button and volume down buttons at the same time), when the Android screen shows up and I let go of the power button to get it to enter "safe mode" the tablet just freezes it doesn't give me the "safe mode" boot menu options like its supposed to, it just freezes on the Android boot screen and that's it.

There is a physical reset button on the side of the tablet but it doesn't do anything in the way of a hard reset, it just performs a "soft reset" (more like what the "reset button" on your PC does when you push it.)

Does anyone have any experience with these iView tablets and if so have you ever heard of one not being able to be hard resetted before, or having the hard reset ability shut off?

How would you go about doing a hard reset on one of these tablets in this situation?

Thanks for your help.

P. S. The model of the Tablet in question is an iView Model # 1070TPC if that helps any and when I've tried to find some information online for how to do a hard reset for this specific model all I saw was videos for how to do a hard reset on other iView tablets and the tablets they were demonstrating on had a completely different button setup than the 1070TPC did.